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Welcome to ryd’s helpcenter

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  • Account Account
    Account
    Most Frequent
    • How do I change my password?
    • How do I change my email address?
    • How do I delete my account?
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    • Didn’t find what you were looking for?
      Submit a request Account

  • Invoice & Transaction Invoice & Transaction
    Invoice & Transaction
    Most Frequent
    • What do I need to pay attention to before I leave the gas station?
    • Why is sharing location required when I use the ryd?
    • How does ryd pay work?
    • How can I find my invoice?
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    • Didn’t find what you were looking for?
      Submit a request

  • Vouchers & Campaigns Vouchers & Campaigns
    Vouchers & Campaigns
    Most Frequent
    • Can I combine multiple vouchers in one transaction?
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    • Didn’t find what you were looking for?
      Submit a request

  • Gas station Gas station
    Gas station
    Most Frequent
    • Which gas stations are offering ryd pay?
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    • Didn’t find what you were looking for?
      Submit a request

  • payment method payment method
    payment method
    Most Frequent
    • Is the email confirmation from PayPal a confirmation that the transaction has been completed?
    • PayPal - Why do I have to enter the payment data again after every logout?
    • Which payment methods are available when using ryd pay?
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    • Didn’t find what you were looking for?
      Submit a request

  • Features Features
    Features
    Most Frequent
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    • Didn’t find what you were looking for?
      Submit a request

  • Security & Data Protection Security & Data Protection
    Security & Data Protection
    Most Frequent
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    • Didn’t find what you were looking for?
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