The location is required for the correct selection of the gas station you are at. The gas station is automatically suggested and you only have to select the pump. In this way, you avoid selecting the wrong gas station and thus a possible payment at one of them.
To prioritize the well-being of our customers, we require location sharing when using the ryd app. By sharing your location, we can accurately verify that you are at the intended gas station before we process your payment. This additional layer of validation ensures that you complete the transaction at the correct gas station.
How does location sharing work?
When you open the ryd at a gas station, you will be asked to activate location sharing. When you grant permission, our app uses your device's GPS to determine your exact location. This information is then used to confirm that you are actually at the gas station you want to pay for.
What happens if I don't share my location?
If you choose not to share your location while using the app, you will receive a message stating that you cannot use the service. We understand that privacy is important to you, but in order to provide you with the highest level of security and accuracy, location sharing is necessary.
How does the app ensure that I select the right gas station?
With the location sharing function, the app automatically recognizes whether you are at the gas station. If your location matches the coordinates of the gas station, the app will display the pump selection screen directly. This minimizes the risk of accidentally selecting the wrong gas station. This proactive approach prevents payment errors right from the start.
What happens if I'm not at the right fuel station?
If your shared location does not match the gas station you want to pay at, the app will display a message prompting you to go to the correct gas station. This prevents incorrect payments and eliminates the possibility of misunderstandings that could arise from such situations. In any case, the brand and address of the selected fuel station will always be displayed at the top of the fuel pump selection screen.
Will my location information be saved or passed on to third parties?
We take the protection of your data very seriously. Your location information is only used to verify your presence at the gas station you wish to pay for. We do not store this information beyond the duration of your app usage and we do not share it with third parties.