Welcome to ryd’s helpcenter

Troubleshooting

• What do I need to pay attention to before I leave the gas station?
• The payment process cannot be completed after bank authentication?
• Why did my payment fail?
• "Pay by app" did not work! What now?

All about orders

• Why is sharing location required when I use the ryd?
• How does ryd pay work?

All about the invoice

• How can I find my invoice?
• I have not received the invoice.