What do I need to pay attention to before I leave the petrol station?
As our payment process is a complex operation involving several systems, it is important to always wait for the payment confirmation (see screen) in our app. In addition, you should receive an email with the invoice within a few minutes. If this invoice delivery is delayed and the above-mentioned confirmation window does not appear, you should check with the gas station to be on the safe side.
If, after successfully authenticating yourself via your bank, you attempt to pay by credit card and the transaction is cancelled or you find yourself back on the card view in our app, this could be due to your mobile phone settings. Find out more here